Adventure Motorcycle Magazine Subscribe Now

Results 1 to 3 of 3
  1. #1 High Praise for Scooterdepot's Service 
    C-Moto Regular
    Join Date
    Apr 2011
    Location
    SE MI
    Posts
    96
    Kudos to Kelly at www.scooterdepot.com. He handles parts & tech support for DF. I had a little electrical snafu that turned out to be my own fault. Kelly was as patient and helpful as can be, as we diagnosed the problem. He offered to send replacement parts if needed for those things I could not test on my own (CDI & Rect).

    A side note: while I was on hold for about 90 seconds, I could overhear Kelly trying to calm down an irrate woman on the other line. She had what sounded like an Accts Receivable issue and called the wrong number. Listening to Kelly try to politely explain that he's a parts guy and has nothing to do with billing was hilarious. When he said: Madam, if you want to speak with someone who can actually help you, I'll switch you to the proper person. If you just want to vent and have someone to who will quitely listen, I can do that"... I damn near laughed-up a lung. This woman must have been a total moron.

    /Mike
    Reply With Quote  
     

  2. #2 Re: High Praise for Scooterdepot's Service 
    Senior C-Moto Guru barnone's Avatar
    Join Date
    Dec 2009
    Location
    SWFL WNC
    Posts
    2,154
    Bella,
    Thanks for the contact at scooter depot.

    So far I have not needed any tech support on my DF but never know when I might need some help.

    What is the best way to get in touch with Kelly? Should we go directly to him for warranty needs? Probably would save some time to deal directly with him.
    Vince
    2021 Ural cT
    2022 Dong Fang DF250RTG
    2021 Ice Bear 150cc scooter
    2020 Ice Bear 150cc Scooter
    Reply With Quote  
     

  3. #3 Re: High Praise for Scooterdepot's Service 
    C-Moto Regular
    Join Date
    Apr 2011
    Location
    SE MI
    Posts
    96
    Contact Information:
    Toll Free: 1-888-839-7088
    Local: 909-287-0388
    Local Fax: 909-902-0858
    Email:
    scooter_depot_us@yahoo.com
    MSO/MCO Request email: mso@scooterdepot.us
    Shipping email: shipping@scooterdepot.us
    Tech Support & Parts: 909-287-0366 or email: tech@scooterdepot.us /
    parts@scooterdepot.us


    /Mike
    Reply With Quote  
     

Similar Threads

  1. in praise of the Yamaha YBR 250
    By heiri in forum Street
    Replies: 24
    Last Post: 08-05-2011, 05:30 AM
  2. Stalling high rpm qingqi 200gy
    By dacru in forum Maintenance
    Replies: 7
    Last Post: 04-13-2010, 05:44 PM
  3. Praise the Lord and Pass the Hubbless Chopper...
    By CrazyCarl in forum Off Topic Discussions
    Replies: 29
    Last Post: 02-06-2009, 09:35 AM
  4. YouTube High Quality Videos..EASY!
    By CrazyCarl in forum Ride, Record, Create
    Replies: 1
    Last Post: 02-01-2009, 12:37 AM
  5. What is HDR? High Dynamic Range Photography
    By Supersignet in forum Ride, Record, Create
    Replies: 1
    Last Post: 05-02-2008, 12:11 AM
Bookmarks
Bookmarks
Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •