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#11 Re: CP_D250B 2010 Outlaw Chopper Questions
- Join Date
- Feb 2012
- Location
- here
- Posts
- 8
02-27-2012, 11:15 PM
Never got the bike. I have officially opened a full claim on paypal and provided all evidence of the issues I have had since ordering
I still have not heard a word from anyone that works at Superior Power Sports.
I have another thread open thats 7 pages long on another forum logging this entire experience with them
Long story short after they had my money.. the following occurred
No customer service
Rude on the phones
I was told 4 different shipping dates
I was sent an item that I was never told had even shipped yet and it was the wrong item (cost less then what I paid for lol)
I was sent a certificate of origin and bill of sale for said wrong item in the mail
I have yet to be contacted again about these issues
I was told I needed proof of having the wrong item sent. They had to wait for the terminal to send them proof. I told them I had video and photo evidence then she requested I send that to her. So I did. She never called back or emailed me back to let me know she received the files in email.
I have sent 2 emails since then all of this during their listed business hours. No response. I call I am simply told to "Hold Please" and placed on hold.
Its a bad situation and I have lost all confidence in their people and company. I am hoping for the full refund from PayPal.
They are buyersafe members too so I am contacting that company as well and I will be contacting their supplier sunny powersports
I will have this taken care of one way or the other lol..
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