Taobao Dealers

[Steve_Halt]

Many of us buy parts from taobao. I suggest here we share our experiences with different taobao dealers. What made me start this thread was frustrating experience with one of the dealers. Probably we could share our buying experience and help each other with choosing where to buy spares at.

So, Comstar Rims.

Taobao link: http://bestrim.taobao.com/?spm=2013.1.2-1cATMb.1

Location: Shanghai

Experience: 22 May 2012 I ordered two 17x3.5 rims from them. One should be 34 spokes, another one - 36 spokes. They said 36 spokes' rim should be custom made and the price would be that of 2 rims. I paid for 3 rims all in all. They asked me to confirm delivery at once so that they had money on their hands to pay the factory. I confirmed the delivery.
Their page says making custom rims takes 20 days. 20 June 2012 they contact me and say that "the factory rims were faulty and they'd delay the shipment they knew not for how long". I waited until today, 29 June 2012. No shipment.
I called the mobile phone number given on the website: 13801646233 at 9:00 am today.
The sleepy lady said she was in the hospital so she couldn't do anything about my rims and my payment. She said she'd "check with the factory and get back to me". She knew nothing about alleged factory rims problem.

Opinion: I find this "service" extremely frustrating and requiring legal action.