Goodness! This exactly why people get so down on China bikes isn't it? I would have hoped that by now, a few years into things, they has sorted this kind of ridiculous nonsense out. I hope you can be patient and I hope when you get the assembled beast it is efficient and all you hoped for. If it is any consolation, my Kinlon came in a smashed crate, was a different bike to what i had ordered and paid for, took a good few weeks more than stated for delivery, had parts missing and parts broken but after the initial set up, and some nervous kilometres, I have got to enjoy it and it is as they always say, you get what you pay for and what you get isn't too bad. Good luck mate.