Hopefully Buying A Galaxy XTR250

[Andy Hird]

Hi Folks,
I’m starting to worry about my bike now.
I’ve sent three emails over the last week asking for an estimated bike completion date, and they haven’t replied yet. Starting to wonder if I’ll ever see my bike
Cheers
Andy

[CrazyCarl]

Welcome to doing business in China!

You may want to plan a two week "holiday" to the factory.

CC

[Andy Hird]

Welcome to doing business in China!

You may want to plan a two week "holiday" to the factory.

CC

Oh no, that bad is it Carl ?

[ZMC888]

China V lives near the factory, we might need to send him in to do some ass-kicking!

[CrazyCarl]

Let's just say I'm only half joking. There could be lots of reasons for their lack of response but I do hope you have their direct phone number.

Could be worse! At least you've got some comrades here you could hang out with if you did go for a visit.


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[ChinaV]

Bureaucracy runs deep at most manufacturers and there's usually a lack of communication between departments. I won't be over there again for a while, but if I should happen to get someone's ear I will ask them what's up.

Cheers
ChinaV

[Andy Hird]

Bureaucracy runs deep at most manufacturers and there's usually a lack of communication between departments. I won't be over there again for a while, but if I should happen to get someone's ear I will ask them what's up.

Cheers
ChinaV

Thanks China V, I appreciate it

[ChinaV]

Hi Andy,

Whatever happened with your purchase of the XTR

Cheers!
ChinaV

[Andy Hird]

Well, communication from the factory was almost non existant, expecially during the Christmas period and I started to really worry that I wouldn’t get my bike.

I left things until after the New Year, and then on the 4th Jan I got an email saying my bike was ready for collection. I contacted the shipping agent and informed them the bike was ready, but they came back to me saying that the manufacturer wouldn’t have the bike ready until next week ! I waited another two weeks, and still no sign, so I wrote a firm email asking what was going on.......I was a bit worried about writing the email, as I wasn’t sure how it would be taken in Chinese culture.....I didn’t want them to take offence, and not deliver my bike at all ! However they replied the next day, apologising for the lack of communication and also informed me that the shipping agent had taken delivery of the bike!

So the bike was loaded onto the ship, the Ever Charming, they sent the bill of lading, and the ship arrives in Felixstowe UK on the 23rd. My shipping agent is taking care of clearing customs, and I should get the bike by the end of Feb. I’ve got all the information and forms for registering the bike, and because it’s a brand new bike and it has European Type Approval, it won’t need any inspection!

So things are looking up....although I don’t want to speak to soon, as it hasn’t got through customs or arrived at my door yet, but I’ll keep you all informed, and when it arrives there’ll be plenty of pictures !

Cheers

Andy

[CrazyCarl]

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