Dear Milton,

Yours is the voice of reason. You have every right to be frustrated, given the unpredictability of your JH600. You and many others. It may be that Jialing will ultimately fail us, that it will lack the ability to organize its substantial resources and clout for the benefit of its own customers and their safety. But the truth is that we have yet to really push this agenda with Jialing in a concerted way. We've had scattershot approaches, mainly via two service reps -- LZD in Shanghai and ZHT in Beijing -- neither of which as the necessary knowledge of EFI, and without any organized direct approach.

I and others have put LZD under intense pressure to speak for us all as a group (lawyers would call this a class, as in "class-action lawsuit"), but I don't know if LZD is even reaching the right people at Jialing. He talks to the sales support team, who tell him, "Sorry, these are questions for technical support; we'll pass your concerns to them." In other words, we'll pass the buck. No accountability. More pressure will probably be necessary.

I can understand owners throwing in the towel, deciding to sell, or to send their bike back to Chongqing. It's not your responsibility to exert pressure on Jialing, but do know that in the Jialing universe these actions exert exactly zero pressure for improvement. These are harmless pinpricks. At a minimum frustrated owners should be joining together and demanding a full refund, with compensation for all losses and pain and suffering. And I am among these frustrated owners because my JH600, though stalling less frequently than some, does stall often and dangerously, and I have to assume that it's only going to get worse.

I wonder what readers of the Jialing JH600 in Brazil thread are thinking about this Jialing JH600 stalling thread?

So I agree and support Milton's approach, but I'd add that we cannot leave things open-ended, especially time frames. Jialing has known about this problem for more than a year, with frequent complaints from many JH600 owners, both privately and publicly in this and other forums, and both in English and Chinese. They cannot say with any honesty that they don't know about the stalling problem and the dangers that it poses to us Jialing customers. So the evidence indicates that they are either not taking our concerns seriously, or don't care, or don't fear any consequences.

There can and will be consequences if they do not address these problems. LZD has been asked to advise Jialing that the end of November is an appropriate deadline for some official response.

cheers