Yingang indeed looks pretty customer friendly. Look at their contacts page: you can choose from four women to chat with: Jenifer, Jessie, Coco and Daphne.

Why am I telling you this? You're probably on a first-name basis with all four by now!

Now if we could just persuade these Chinese makers to use real names for their bikes: "New for 2011! The water-cooled Cocolicious 250!"